Wirevox journal

Ideas for the voice-first business.

Practical field notes on AI voice systems, customer operations, product design, and the workflows behind better conversations.

Useful ideas, clearly explained.

Explore practical guides, product thinking, and industry perspectives for teams designing better customer conversations.

Operations team reviewing AI call transcripts, outcome charts, and a workflow checklist
Guides

How to Analyze AI Voice Agent Calls

Use a practical scorecard to review AI voice-agent transcripts, outcomes, handoffs, knowledge gaps, and workflow failures.

September 12, 2026·10 min read
Two legal professionals reviewing an intake workflow in a modern Canadian law office
Guides

How Law Firms Test an AI Receptionist

A practical, non-legal checklist for Canadian law firms testing an AI receptionist before it handles real intake calls.

September 12, 2026·5 min read
Laptop on an office desk beside a digital voice waveform
Guides

How to Write AI Voice Agent Scripts

An AI voice agent script is the spoken workflow you approve. Keep each turn short, ask one question at a time, and get the request ready for your team.

July 26, 2026·5 min read
Setup guide for an AI phone agent
Guides

How to Set Up an AI Phone Agent

How to set up an AI phone agent: approve the workflow, load the documents you upload, connect a calendar, and test before a line goes live.

July 25, 2026·4 min read
After-hours call agent reviewing a revenue dashboard at night
Business Strategy

After-Hours Call Answering

Your agent answers, follows your workflow, and gets the request ready for your team.

July 23, 2026·4 min read
Office phone and laptop beside a rising cost chart
Business Strategy

AI Receptionist vs Human Receptionist Cost

May 2025 US receptionist wages from BLS, beside Wirevox CAD plans. Benefits and missed-call revenue are not estimated.

July 22, 2026·6 min read
Layered pricing blocks with dollar signs and analytics charts
Industry Deep Dive

Retell AI Pricing From Its Own Page

Retell's page lists $0.07–$0.31 a minute and $0.055 voice infra. Read October 18, 2026. This article does not estimate a full bill.

July 1, 2026·5 min read
A hooded figure beside a padlock and digital voice waveform
AI Security Insights

AI Voice Cloning Scams

The 2025 FBI IC3 report counted 22,364 AI-related complaints and about $893 million in reported losses. The steps below are the FBI's own advice.

June 28, 2026·3 min read
Digital tooth crossed by an audio waveform and network connections
Industry Deep Dive

AI Voice Receptionists for Dental Offices

Routine dental calls can be answered and scheduled. Open Dental is available now. Clinical questions and treatment stay with the staff.

June 28, 2026·2 min read
Illustrated AI drive-thru ordering kiosk outside a McDonald's restaurant
Industry News

What McDonald's Said About Drive-Thru AI

The 2024 IBM drive-thru test ended. McDonald's 2026 Archy numbers are its own. Wage savings are not estimated.

June 28, 2026·5 min read
Incoming business call connecting to an AI voice agent
Business Strategy

Missed Calls and AI Voice Agents

A missed call often means the caller tries the next business. An AI voice agent can take the details and get the request ready for your team.

June 20, 2026·2 min read
Connected smart home, real estate, and home service voice AI illustration
Industry Deep Dive

Voice AI for Real Estate and Home Services

Inbound calls for real estate and home services, and the limit on outbound campaigns. Google Calendar and Jobber are available now.

June 18, 2026·2 min read
Glowing data streams and audio waveforms illustrating low-latency voice AI
Engineering

Why Latency Matters in a Voice AI Call

A phone agent has to detect the pause, transcribe, answer, and speak. This article names those steps. It does not give Wirevox a speed number.

June 15, 2026·2 min read

Build conversations people want to continue.

See how the Wirevox platform turns voice, knowledge, tools, and reviewable outcomes into one operating system.