Changelog

What's new in Wirevox

Features, improvements, and fixes shipping to the platform — newest first.

Billing & subscriptions

Feature Billing

A rebuild of payment and ledger systems for accuracy and reliable subscription handling.

  • Ledger-based billing: usage ledger replaces estimated cost metrics.
  • Automated dunning: multi-stage past-due workflows and suspension handling.
  • Accurate call costs: exact costs and duration finalize in call logs when a call ends.
  • Stripe webhooks: cleaner parsing for add-ons and invoice changes.
  • Credit integrity: atomic deductions to close tracking loopholes.

Agent versioning & management

Feature UX

Iterate on agents without risking live traffic.

  • Draft & publish: live calls run on published snapshots while you edit drafts.
  • 1-click duplication: copy an existing agent and start from there.
  • Playground upgrades: clearer Start/Stop controls and more reliable test-call state.

Agency & white-label

Feature Architecture

Stronger multi-tenant support for agencies.

  • Workspace members: cleaner member models and restored coverage tests.
  • Agency tiers & subaccounts: agency features gated to the right plan; improved slug and provisioning flow.
  • Team roles: clearer permissions and fewer agency redirect loops.

UI / quality of life

UX Feature

A cleaner, more responsive dashboard experience.

  • Dark mode: consistent theming across interfaces, plus a redesigned voice selector.
  • Realtime sync: dashboard updates over WebSockets without manual refresh.
  • Global notifications: centralized toast feedback.
  • Visual polish: avatars, refreshed modals, and safer phone-number assignment.

Architecture & maintenance

Fix Architecture

Stability work under the hood.

  • Voice pipeline: formal VoicePipeline architecture replaces prototype scripts.
  • Repo cleanup: clearer structure, fixed imports, removed legacy prototyping files.
  • Crash fix: webhook router syntax issue that caused intermittent crashes.

RAG & core voice architecture

Feature Architecture

Knowledge Base and retrieval upgrades for sharper follow-ups.

  • Phrase protection: keeps time-sensitive phrases from being stripped as filler during retrieval.
  • Sliding RAG buffer: retains the last three Knowledge Base hits so vague follow-ups still resolve.
  • Latency circuit breaker: 1500ms timeout on vector search — if retrieval stalls, the agent answers from baseline memory instead of going silent.

Speech-to-text & telephony

Improvement Telephony

Cleaner barge-in and speech handling.

  • Gladia V2: live STT option alongside Deepgram.
  • Semantic barge-in: ignores noise and fillers, but stops instantly on a real interrupt.
  • Bilingual TTS switching: stricter language tags when flipping between primary and secondary languages mid-call.

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