Collect approved details.
Gather the contact information, reason for calling, key dates, and fields your firm has approved for review.
Legal & law firms
AI receptionist forCanadian law firms.
An AI receptionist for Canadian law firms answers the call, follows your workflow, and gets the intake ready for your team. This does not replace legal judgment.
NEW INQUIRY03:08
Prospective client intake
Practice area identified, approved questions completed, and review requested.
OutcomeReady for firm review
Intake that moves
Turn the first call into useful context.
Wirevox handles repeatable intake steps consistently while keeping conflict review, matter acceptance, and legal guidance with your firm.
Offer the right consultation.
Use supported calendar workflows to offer an approved meeting type and available time.
Send it to the right team.
Transfer urgent requests or create a review task with a concise summary of what the caller shared.
How it works
From first ring to firm review.
The agent follows the intake sequence and escalation rules your firm defines, leaving every inquiry with a documented outcome.
Understand the request.
Determine whether the caller is a prospective client, current client, vendor, or another contact.
Ask approved questions.
Gather the information your intake team needs without offering legal conclusions.
Choose the next workflow.
Schedule, transfer, take a message, or prepare the matter for team review.
Leave a clean record.
Send the summary and captured fields through your approved workflow for staff review.
Practice-aware intake
Different matters need different questions.
Configure distinct intake paths by practice area, office, campaign, or call source while keeping review criteria under your control.
Incident intake
Capture dates, location, broad incident type, and the contact details required for review.
Consultation request
Collect the reason for calling and names needed for the firm’s own conflict-review process.
Time-sensitive routing
Recognize urgent call language and follow the firm’s approved on-call or callback process.
Client request capture
Identify the organization, request type, deadline, and responsible internal team.
Connected workflows
Fit the systems behind intake.
Available today: Google Calendar, Outlook Calendar, Clio Manage, Clio Grow, and Filevine. Configure approved call outcomes and confirm the workflow with your firm before launch.
See current and planned integrations or explore the AI receptionist.
Prospective-client fields
Collect the details your team requires before review.
Consultation options
Offer approved appointment types and supported availability.
Summary and notification
Route the outcome to the right practice group or queue.
Clear boundaries
Automate intake—not legal judgment.
The agent can collect facts and follow approved routing logic. Your firm remains responsible for conflicts review, matter acceptance, legal advice, and attorney-client decisions.
Information collection
Ask only the questions your intake process requires.
No acceptance promises
Set expectations that the firm must review the inquiry.
Human review paths
Route exceptions, sensitive requests, and uncertain calls to staff.
In the call
Respectful for the caller. Structured for intake.
A prospective client can explain why they called in natural language while the agent keeps the firm’s required intake fields moving forward.
Call outcomeIntake captured · pending firm review
Designed for control
Your intake rules stay in charge.
Define what the agent asks, which outcomes it can complete, and exactly when a caller should reach your team.
Firm-approved scope
Control questions, disclosures, practice-area paths, and handoff rules in one configured flow.
Consistent intake
Use the same required fields and expectations across calls, offices, and after-hours coverage.
Reviewable outcomes
Use transcripts, summaries, and call analytics to inspect results and refine intake over time.
Choosing the right coverage
Where an AI receptionist fits—and where a person should lead.
AI works best for repeatable, firm-approved intake and routing. Your team remains essential for judgment, sensitive conversations, and relationship-building.
Good fit for AI
General office questions, consultation requests, approved intake fields, messages, after-hours routing, and consistent handoffs.
Keep with your team
Conflict decisions, matter acceptance, legal advice, fee discussions that need judgment, and sensitive or unusual calls.
Use both together
Start with a narrow workflow, test it with your intake team, then use human review to refine the agent over time. See pricing when you are ready to scope a rollout.
Common questions
Questions law firms ask before launch.
These are practical implementation answers, not legal advice. Your firm should review its own professional and privacy obligations.
What is an AI receptionist for law firms?
An AI receptionist for law firms answers the call, follows your workflow, and gets the intake ready for your team. It does not give legal advice, and it does not decide whether the firm can take a matter.
Can an AI receptionist decide whether we can take a matter?
No. It can collect the names and details your firm approves for review, but your firm must make conflict and matter-acceptance decisions.
Can it provide legal advice to a caller?
No. Legal questions go to your team. The agent should not promise representation or offer legal conclusions.
Which legal integrations are available today?
Clio Manage, Clio Grow, and Filevine are available today, alongside Google Calendar and Outlook Calendar. Confirm the exact workflow you need before launch; other named connections are coming soon.
Can we support multilingual callers?
Wirevox supports multilingual conversations. Test the languages, escalation wording, and human handoff that your firm intends to offer before relying on them in a live workflow.
Give every new matter a proper first response.
Start with the intake calls your team handles every day.