Phone Numbers

A real line for your agent. Provisioned through Telnyx.

Search local or toll-free numbers in the dashboard, buy within your plan’s free allowance (or $5/mo extra), assign one published agent, then go live after playground testing.

Buy. Assign. Answer.

Phone numbers are the bridge between callers and your AI. Wirevox provisions them through Telnyx — then routes every dial to the published agent you assigned.

01 / BUY

Search & purchase.

Filter by country, local or toll-free, area code, and price — then confirm in one modal.

02 / ASSIGN

Map one agent.

Each number routes to exactly one published agent. Draft-only agents stay off the line.

03 / LIVE

Dial → Telnyx → Wirevox.

Caller audio streams in, the published config runs STT → LLM → TTS, then transcript + post-call.

Numbers page

My Numbers and Buy New.

Two tabs on the Numbers page: inventory with agent assignments, and Telnyx search to provision the next line.

  • Countries including US, CA, GB, AU, NZ, DE, FR, IE, NL
  • Local area codes or toll-free nationwide numbers
  • Smart search: 3 digits = area code; 4+ = contains
  • Free allowance by plan, then $5/mo per extra number

Free numbers by plan — then $5/mo.

Paid plans include free lines. Beyond that allowance, each extra number is $5 per month on your subscription.

STARTER

1 free number

Unlock telephony on a paid plan, buy your first line within the free allowance, assign a published agent.

GROWTH

3 free numbers

Separate lines for locations or teams — still one agent per number, with extras at $5/mo.

AGENCY

5 free numbers

More inventory for client workspaces. Free-tier and PAYG cannot purchase numbers until they upgrade.

Inbound lifecycle

What happens when someone dials.

Every inbound call follows a fixed path: Telnyx receives the dial, Wirevox answers and streams media, the published agent config runs the voice pipeline, then the call ends with transcript and post-call analysis.

01 / DIAL

Caller hits your #.

Telnyx sends the webhook with caller ID, dialed number, and call control.

02 / RESOLVE

Find the agent.

Wirevox looks up the assignment and loads the published version — not your draft.

03 / PIPELINE

STT → LLM → TTS.

Media streams over WebSocket. Tools assemble; barge-in clears Telnyx audio so interruptions feel instant.

04 / CLOSE

Transcript + analysis.

Hangup saves the transcript, runs post-call enrichment, and can fire call.ended webhooks.

Assignment rules

Routing that stays predictable.

Numbers only go live when the agent is publish-ready. Reassignment pauses the previous agent so two configs never fight for the same line.

01

One-to-one mapping.

Each number assigns to exactly one agent; each agent has at most one number.

02

Published agents only.

You cannot assign a number until the agent has a published version. Live calls always run that snapshot.

03

Same workspace.

The agent must belong to the same workspace as the number.

04

Barge-in clears playback.

When the caller interrupts, Wirevox sends a clear event to Telnyx so buffered audio does not keep talking over them.

05

Test first, then go live.

Use playground or Test Call in the browser — no number required — then buy and assign when the draft is ready to publish.

Telephony details that matter in production.

Carrier

Telnyx end to end

Number orders, call control, WebSocket media streaming, and SMS all run through Telnyx.

SMS

Confirm mid-call

Send appointment confirmations or links with send_sms while the caller is still talking — on SMS-enabled numbers.

Grace

30-day reservation

Release a number and it stays reserved for reclaim — it does not route calls until you reactivate it.

FROM THE DOCS

Section 4 — Phone Numbers & Telephony

Buying through Telnyx, assignment rules, inbound lifecycle, transfers, SMS, billing, and grace period.

Open the docs ›

Get a number on the demo.

We’ll walk Buy New Numbers, free vs $5/mo, and assigning a published agent.