Respond to listing interest.
Identify the property and answer from the approved listing information your team maintains.
Real estate
Every property inquiry moving forward.
Your agent answers the property call and gets the listing, showing, or sale request ready for your team. A time can be offered when Google Calendar or Outlook Calendar is connected.
PROPERTY INQUIRY02:36
Showing request
Listing, showing, or sale request ready for your team.
OutcomeReady for your team
Lead response
Get the request ready.
Your agent answers the property call and gets the listing, showing, or sale request ready for your team.
Understand the search.
Collect timeline, location, property type, budget range, and other firm-approved criteria.
Get the request ready.
Your agent gets the request ready for your team. A time can be offered when Google Calendar or Outlook Calendar is connected.
How it works
From the request to a handoff.
The agent follows the questions and listing details the team approves, then hands the request to the team.
Find the property.
Match the address, listing reference, campaign, or source connected to the inquiry.
Use approved facts.
Answer from the listing details the team uploads.
Collect preferences.
Ask the buyer, seller, or renter questions your team needs before follow-up.
Get the request ready.
Your agent gets the request ready for your team. A time can be offered when Google Calendar or Outlook Calendar is connected.
Listing context
Know which home the caller means.
Use the listing details the team uploads. The agent does not look up a live listing system unless that connection is approved.
Ridgeview House
Example listing context
PROPERTYDetached home
BEDROOMS4
VIEWINGBy request
STATUSConfirm live
Availability and material details come from the documents the team uploads.
Connected workflows
Connect the tools the team approves.
Google Calendar and Outlook Calendar are available now. Other tools can be scoped.
Property inquiry
Collect the listing, showing, or sale request.
Follow-up request
When a potential client gives you their info and agrees to a call, your agent can reach out.
Team handoff
The request is ready for your team.
Clear boundaries
Stay helpful without improvising.
The agent uses the listing details the team uploads and hands anything that needs a person’s judgment to the team.
Verified listing facts
Use designated sources and say when a detail needs confirmation.
Neutral conversations
Follow fair, consistent questions without steering or discriminatory guidance.
Team review
Pass negotiation, advice, exceptions, and uncertain requests to a person.
In the call
Natural for the lead. Actionable for the agent.
A caller can ask about a specific home. Your agent gets the showing request ready for your team.
Call outcomeShowing request ready for your team
Designed for control
Your listing details stay in charge.
Define what the agent can answer, which fields it collects, and where each request is handed off.
Source-aware answers
Use the documents, FAQs, and policies the team uploads.
Approved questions
Use the same approved questions for the calls the team assigns to the agent.
Reviewable outcomes
Use transcripts, summaries, and call analytics to inspect results and refine lead response.
Start with one approved property workflow.
The agent collects the listing, showing, or sale request and hands it to the team.