Capture appointment needs.
Collect whether someone is a new or existing patient, the visit they are requesting, and their preferred times.
Dentistry
Patient calls, handled with care.
Give every caller a clear next step for general office requests, routine information, and team handoffs—configured around the way your dental practice works. Confirm your intended workflow with Wirevox before launch.
CALL IN PROGRESS01:42
New patient request
Visit type and preferred times captured for the front desk.
OutcomeRequest prepared
The first response
Keep the front desk moving.
Wirevox takes care of repeatable administrative conversations while your team stays focused on the patients in front of them.
Answer routine questions.
Share approved information about hours, locations, accepted payment options, and preparation instructions.
Route the right calls.
Send clinical questions, unusual requests, and priority situations to the team path your practice defines.
How it works
One clear path from hello to next step.
Build the conversation around approved questions, scheduling logic, and handoff rules.
Understand
Identify who is calling and what they need help with.
Collect
Gather only the details your workflow requires.
Coordinate
Check an approved schedule or prepare a request for review.
Confirm
Explain the next step and record the call outcome.
Practice workflows
Built around real patient journeys.
Connect voice conversations to the calendars, records, and team processes you already use through supported integrations and custom functions.
NEW PATIENTFront desk
Initial appointment inquiry
Contact details, request, and time preference
EXISTINGCalendar
Change an appointment
Identity check and approved scheduling path
QUESTIONHandoff
Clinical or account question
Context recorded for the correct team member
FOLLOW-UPReview
Practice follow-up
Approved next step captured and queued
Clear boundaries
Helpful without stepping into clinical care.
Set explicit rules for what the agent may answer, what it should collect, and when a person must take over.
Approved practice information
Answers come from content your team reviews.
Clinical questions go to staff
The agent does not diagnose or recommend treatment.
Priority language follows your plan
Use the message and escalation route your practice approves.
In conversation
Natural for callers. Structured for your team.
A simple example of a new patient request—without pretending the appointment is confirmed before it is.
Request summary createdPending practice confirmation
Your controls
Your practice stays in charge.
Shape every response, integration, and handoff around your operating policies.
Approved answers
Define exactly which practice information the agent can use in a conversation.
Routing rules
Choose which requests can proceed and which ones need staff review.
Reviewable outcomes
Give the team a consistent summary and next action after each handled call.
Make every patient call feel considered.
See how Wirevox can support the administrative conversations around your dental practice.